Privacy Policy

This Privacy Policy describes how Heavix Tapes (“we,” “us,” or “our”) collects, uses, and discloses information about you when you use our website located at https://heavixtapes.com (the “Site”) and the services offered through the Site. By accessing or using the Site, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you provide to us, such as your name, email address, postal address, phone number, and other contact information, when you interact with us, such as when you:

Make a purchase through the Site
Sign up for our newsletter or mailing list
Contact us with questions or feedback
We may also collect certain information automatically when you visit the Site, including your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other information about how you interact with the Site.

How We Use Your Information

We may use the information we collect for various purposes, including to:

Process and fulfill your orders
Communicate with you about your orders and provide customer support
Send you marketing communications, newsletters, and other promotional materials
Improve and optimize the Site and our products and services
Prevent, detect, and investigate fraud and other illegal activities
Comply with legal obligations
Information Sharing

We may share your information with third parties in the following circumstances:

With service providers who perform services on our behalf, such as payment processing, order fulfillment, and email marketing
With our business partners and affiliates for marketing and promotional purposes
In connection with a merger, acquisition, or other corporate transaction involving Heavix Tapes
When required by law or in response to legal process or government requests
We may also share aggregated or anonymized information that does not directly identify you for any lawful purpose.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with the Site and to provide personalized content and advertising. You can control cookies through your browser settings and other tools, but if you disable cookies, you may not be able to access certain features of the Site.

Data Security

We take reasonable measures to protect the security of your information and to prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly at business@heavixtapes.com. Please note that even if you opt out of receiving marketing communications, we may still send you transactional or administrative messages related to your orders or account.

Children’s Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that we may have collected information about a child, please contact us at business@heavixtapes.com so that we can take appropriate steps to delete the information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. If we make material changes to this Privacy Policy, we will notify you by posting a revised version of the policy on the Site or by other means as required by law.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at business@heavixtapes.com.

Last updated: 17 February 2024

By using the Site, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.